navient student loans
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Campaign Started:
July 13, 2018
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The U.S. Consumer Financial Protection Bureau and the Illinois and Washington attorneys general sued Navient in January 2017. Pennsylvania’s attorney general filed a suit in October 2017. California’s attorney general filed a suit in June 2018.

Among other things, the CFPB alleges that since at least January 2010, Navient has:

Misallocated paymentsnull
Steered struggling borrowers toward multiple forbearances instead of income-driven repayment plans, and
Provided unclear information about how to re-enroll in income-driven repayment plans and how to qualify for a co-signer release.
The CFPB is asking Navient to compensate the borrowers the agency says were harmed. Navient believes the CFPB’s claims are “unfounded,” and says the suits are based on new servicing standards that are being applied retroactively, according to an October 2017 fact sheet.   

navient student loan login
navient student loans login
navient student loans

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